Once you have signed up to our newsletter, you will automatically be sent your discount code via email.

You will be sent your shipping confirmation via email, once your order has left our warehouse.

We hope you don’t, but if you do decide you no longer want your order, please reach out to us via our Contact us page and we will cancel your order.

Yes, all orders are gift wrapped.

Unfortunately, we don’t currently sell gift cards.

Please see our Shipping page for more details

Your tracking details will be sent to you via email.

Please see our Shipping page for more details

We use both Royal Mail and UPS to ship our parcels.

Please see our Returns page for more details

The customer covers the cost of returning an item if they change their mind.

If you have ordered an incorrect item, you will need to cover the cost of returning the product back to us. Please see our Returns page for more details.

Please see our Shipping page for more details

All jewellery sizes can be found within the information section of each listing on our website.

Unfortunately, we don’t currently sell bases separately.

Take a look at our Size Guides for more information. Alternatively, please reach out to us via our Contact Us page.

You can find detailed information about how to insert, wear and look after your Tish jewellery in our Guides. For fitting earrings, please see our Studs Guide and Hoops Guide.

We have a mixture of thread types for our Flat Back Jewellery – Internally Threaded and Push-Fit. See our Studs Guide for more information.

No, all of our solid gold and titanium products are both nickel-free and hypoallergenic.